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Join our team

Are you ready to make a real difference? Join our passionate team of Support Workers, Specialist Support Workers and Nurses.

Why work for ENS?

Too often in care, progression is unclear or overlooked. At ENS Care & Support, we’re changing that. We’re not just looking for care workers, we’re building careers. With over 30 years’ experience across care & support, recruitment and training, we’ve created something different: a clear pathway where you can progress without leaving.

Every team member has someone to guide them, encourage them and help them grow. Our zero tolerance approach to poor leadership means you’ll work in a culture where respect, teamwork and support aren’t just words, they’re how we operate every day. And we fully invest in every qualification you need, with on-site training facilities and accelerated programmes that fit around your personal life.

When we support your development, we strengthen the continuity and quality of care for the individuals, families and communities who rely on us. This isn't just about jobs—it's about building lasting careers with people who bring passion and dedication to this work.
Jane Hancock
Chief Operating Director

Our care ethos

At ENS Care & Support, we believe care should help people live the lives they choose, giving confidence, building independence and making every day brighter. Our CARE ethos guides how we support the people who rely on us and how we work together as a team. When you join us, you’re not just starting a job; you’re joining a community committed to delivering exceptional care and helping every person move closer to their goals.

Career pathway

At ENS Care & Support, we believe progression should feel clear, supported and achievable. Each stage reflects meaningful growth in responsibility, knowledge and impact.

Level 1

Entry Support Worker

New to care

Core focus
Direct care delivery
Entry requirements
We recruit based on values and potential, not prior experience. Comprehensive training included.
Development qualifications
Working towards completing your induction workbook, achieving successful probation, and beginning the Care Certificate.
Key competencies
Basic care skills, safeguarding, record keeping, relationship building, communication.
Support provided
Regular supervision, peer mentoring, foundational training programme.
Key criteria for progression
Completion of mandatory training and successful completion of probation. Commencement of the Care Certificate.

Level 2

Experienced Support Worker

Building confidence

Core focus
Direct care delivery with contracted hours
Entry requirements
Six months of care experience and completion of the Care Certificate, including safe lone working.
Development qualifications
Introduction to clinical and complex care skills, including CPI training and other role-specific modules.
Key competencies
Safe care delivery, accurate recording, confident lone working, and developing clinical skills.
Support provided
Regular supervision, support from senior staff and a Registered General Nurse, and ongoing training.
Key criteria for progression
Achievement of Care Certificate competencies. Minimum of 6 months’ experience, including evidence of safe lone working.

Level 3

Complex/ Clinical Baseline

Specialist development

Core focus
Direct care delivery to individuals with complex or clinical needs
Entry requirements
Demonstrated competence in specialist procedures including PEG management, tracheostomy care, and buccal medication administration.
Development qualifications
Opportunity for Train the Trainer and progression toward NVQ Level 3.
Key competencies
Safe delivery of clinical and complex care and early specialist development.
Support provided
Clinical supervision and guided practice to build confidence.
Key criteria for progression
Completion of specialised training (CPI, buccal/midazolam, medication, tracheostomy, PEG feeding). Begin specialist focus areas.

Level 4

Service Lead

Supporting quality

Core focus
Direct care delivery with additional responsibilities including spot checks, rota support and audits
Entry requirements
Train the Trainer completed and NVQ Level 3 or equivalent.
Development qualifications
Further development in leadership and quality monitoring.
Key competencies
Ability to manage operational checks, audits and family liaison tasks.
Support provided
Leadership guidance and regular supervision as responsibilities expand.
Key criteria for progression
Completion of Train the Trainer across all areas. Achievement of NVQ Level 3 or equivalent qualification.

Level 5

Specialist roles

Compliance, rota & training

Core focus
Ensuring regulatory standards, coordinating staffing, or delivering training
Entry requirements
Understanding of compliance expectations, ability to manage complex rotas, or experience across varied care settings.
Development qualifications
Compliance, CQC framework, auditing training, or Level 3 Award in Education and Training (AET).
Key competencies
Accurate quality checking, scheduling, or clear communication and engaging training delivery.
Support provided
Support from compliance, quality leads, operational oversight, or leadership supervision and mentoring.
Key criteria for progression
Demonstrated knowledge of standards, consistently accurate work, and completion of relevant training.

Level 6

Service Manager

Leading operations

Core focus
Supervision, rostering, service oversight, day-to-day management, and compliance
Entry requirements
Leadership training completed with a Level 4 qualification or equivalent.
Development qualifications
Further leadership development linked to service oversight.
Key competencies
Effective supervision, oversight and decision-making.
Support provided
Leadership supervision and mentoring.
Key criteria for progression
Completion of leadership training and demonstrated evidence of effective team performance. Achievement of Level 4 qualification.

Level 7

Registered Manager

Strategic leadership

Core focus
Regulatory requirements, safe and effective person-centred care across adult social care settings
Entry requirements
Significant experience within adult social care, typically progressed from senior or deputy roles.
Development qualifications

Level 5 Diploma in Leadership and Management or equivalent.

Key competencies
Strategic leadership, compliance, staffing, finances, quality, and governance.
Support provided
Senior leadership network and strategic development opportunities.
Key criteria for progression
Demonstrates readiness to take full responsibility for service delivery, leadership and compliance.

Our values

We go beyond standards in everything we do to provide services with integrity, creativity and compassion.

Our three core values are an integral part of our company’s culture and we translate these into how they impact on the day to day work they do.

Integrity

We build trust through honesty, openness and strong ethical standards; learning from experience and always being transparent in the way we work.

Creativity

We think differently to deliver truly person-centred care... flexible, innovative and empowering people to live life their way.

Compassion

We care deeply about people, supporting the wellbeing of both our team and those we care for, always putting individual needs first.

What you'll receive

More than just a job; a complete package designed to support your career, wellbeing and future. From day one, you’ll have access to comprehensive benefits that invest in your development, protect your wellbeing and recognise your contribution.

Fully funded qualifications

We invest in every qualification you need—from Care Certificate to NVQ Level 5. All costs covered, no waiting lists, with on-site training facilities.

Clear career progression

Transparent pathway from Support Worker to Registered Manager with meaningful pay increases at every level. Progress without leaving ENS.

Continuous career mentorship

You'll always have someone to guide, encourage and help you grow. Every team member receives regular supervision and dedicated support.

Flexible working patterns

Choose shifts that fit your lifestyle. We work around your availability, whether you want full-time, part-time or bank hours.

Specialist development

Develop clinical skills in PEG feeding, tracheostomy care, ventilator support and complex presentations with expert training.

24/7 back office support

Expert consultants available on every shift via phone. You're never alone, providing guidance and backup whenever you need it.

Mental health & wellbeing

Comprehensive mental health support and wellbeing resources. We prioritize your health with accessible guidance.

Recognition culture

Your hard work is genuinely noticed and appreciated. Regular recognition, thank yous and rewards for your dedication.

Supportive leadership

Zero tolerance approach to poor leadership. Work in an environment where respect, teamwork and support are the standard.

Company events

Join exciting team events throughout the year. Be part of a culture that celebrates achievements and builds community.

Referral scheme & bonuses

Earn generous bonuses when you refer someone to join our team. Help us grow while earning extra cash.

Refer someone to us

Know someone who would be perfect for our team? Refer them today and start earning extra. It’s our way of saying thank you for helping us grow our amazing team.
Make a referral